Our services
What sets us apart: The ability to evolve with change and to channel its power
Today, introducing change and a culture of change within an organization is vital. Bringing about major change often involves complex human and organizational issues. Each mandate that we take on is unique. During each mandate, we aim for an optimal organizational transformation, as well as a sustainable optimization of business processes and performance.
Our services leverage a 360-degree vision of change. Brio Change’s value resides in its distinctive service offering which integrates key components to all successful transformations: Strategic thinking coaching for management to define the proper transformation, change management at all levels of the organization, management of transformation projects, business process optimization and benefits identification and optimization.
You want to take advantage of our services as well as leverage your available resources and their current competencies? We can offer you several types of interventions: Consulting (we advise you as you carry out the project); Achieving (we roll up our sleeves and work with you); Expertise coaching (we coach one of your resources or your team), and Training.
To find out more about our types of interventions.
Our services
Thinking strategically
- Accompany senior management in its strategic thinking to determine the transformation to be deployed and the target to achieve
- Analyze the decision-making and organizational context
- Establish an organizational diagnostic
- Facilitate management or team meetings
Change management at all organizational levels
- Design and deploy the change management strategy (from resistance to buy-in to appropriation by end-users)
- Assess the impacts at all levels: Human, organizational, financial, strategic, etc.
- Develop and implement the transition, communication and training plans
- Guide managers and employees
- Assess concerns by using the stages of concern model developed by Céline Bareil*
- Evaluate the organization's ability to change by using the change management implementation model developed by Alain Rondeau and Kevin Johnson
- Set up and lead the change management team in project management mode
- Implement the strategic change management function
- Lead change management training workshops to develop employee competencies and favour team building
Management of transformation projects
Guide managers and employees in the management of transformation projects
- Set up and lead the change management team in project management mode
Designing and optimizing business processes
- Identify the target processes
- Optimize operational efficiency by introducing the lean management concept
- Analyze the management of human, financial and material resources, and identify sources of waste and redundancy
- Set up continuous improvement projects
Defining and optimizing benefits
- Identify the benefits of the transformation, as well as the conditions to be created to help ensure that benefits are achieved
- Systematically evaluate the benefits gained
- Include the actions required to reap the expected benefits in the change management plan
- Assess and track the gained benefits following the implementation of change
Four types of interventions à la carte
Each organization masters change management at varying degrees. Each has specific needs, challenges, expectations and objectives. And sometimes, even during the course of implementation, imperatives can change. That is why Brio Conseils' proven services consist of four types of interventions: We can combine or adapt them to better meet your needs.
| Consulting | Achieving | Expertise coaching | Training |
|---|---|---|---|
| We intervene as experts and clients benefit from a strategic framework. | We join the project team as a full member to offset a lack of expertise or resources. We work in the field and focus our efforts on producing deliverables. | We help a person or a team acquire new skills or competencies in their new role based on a formal intervention plan. This type of intervention is conducted by a certified coach. | We provide personalized or à la carte workshops** that focus on practical exercises to facilitate the application of theory, the mastering of tools and the sharing of experiences. |
* Associate professor and researcher at HEC Montréal; contributor to the development of the expert system SHERPA.
Client satisfaction is our top priority
That is why, in line with our beliefs, we have decided to have our quality procedures recognized. Brio Conseils was certified ISO 9001 in May 2008. Awarded by an independent organization and audited annually, this certification demonstrates our strong commitment to constantly improve the quality of our services.
** For more information about our training workshops, see the following PDF document.
To find out more, contact us
